Relational agencies was a variety of ECA built to carry out long-identity strong and you can meaningful relationships with individuals

Our goal was to provide an extensive report about the current lookup literary works towards entry to medical care–focused conversational representatives. We aligned to look at exactly how conversational representatives were working and you can examined regarding literary works yet and you can map their features. Finally, in line with the seen holes about literary works, we desired to incorporate recommendations for upcoming conversational broker lookup, build, and you will apps.

Look Means

We implemented methodological information from an up-to-date sort of the new Arksey and O’Malley framework with recommendations advised of the Peters et al when you look at the 2015 in order to perform our very own scoping remark.